Thank you for supporting Roam With Josh. Each print is produced to order using a trusted professional print fulfilment partner selected for their commitment to exceptional quality and archival-grade fine art printing.

Please read the following policy carefully before placing an order.

1. Products

All prints available through this website are produced to order and are available in a range of sizes and formats, including:

  • Fine Art Paper Prints

  • Canvas Prints

Product images are provided for illustrative purposes only. Colours may vary slightly depending on screen settings, print materials and viewing conditions.

2. Production and Delivery

All prints are made to order once payment has been received.

Typical production times are between 3–10 business days, depending on print size, format and current demand. Once production is complete, orders will be dispatched for delivery.

Delivery times vary depending on destination, print format and shipping method selected at checkout.

During peak periods, production and delivery times may be longer than estimated.

While every effort is made to meet estimated delivery timeframes, production and shipping times are estimates only and cannot be guaranteed.

3. Shipping

Shipping is available throughout the United Kingdom.

International shipping may also be available, with shipping costs calculated separately based on the destination, print size and product type.

Customers are responsible for any customs duties, taxes, import fees or local charges that may apply to international orders.

4. Returns and Refunds

As all prints are produced to order, returns, exchanges and refunds cannot be accepted for:

  • Change of mind

  • Incorrect size selection

  • Incorrect product selection

  • Personal preference

Please ensure all order details are reviewed carefully before completing your purchase.

5. Damaged or Defective Prints

If your order arrives damaged or defective, please contact us within 7 days of delivery.

To assist with resolving the issue, you may be asked to provide:

  • Photographs of the damaged product

  • Photographs of the packaging

  • Your order details

Where damage or defects are confirmed, a replacement print or refund will be offered at our discretion.

6. Lost Deliveries

If your order has not arrived within a reasonable period after dispatch, please contact us so that we can investigate with the fulfilment and delivery provider.

Replacement or refund decisions will be assessed on a case-by-case basis.

7. Limitation of Liability

Every reasonable effort is made to ensure prints are produced and delivered to a professional standard.

However, liability for any claim relating to a print order shall be limited to the value of the purchased product.

We shall not be liable for any indirect, incidental or consequential losses arising from the purchase or delivery of prints.

8. Contact

If you have any questions regarding an order or this Print Sales Policy, please contact:

Josh Robinson

Email: robinsonjosh1990@gmail.com

Phone: 07553090207

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